Record WT-0021 ยท Last verified September 2026
Aquasana HealthShield Whole House Water Filter
Whole-house filter (city water) by Aquasana. Certified to NSF/ANSI 53, NSF/ANSI 401, CSA B483.1.

We may earn a commission. It never changes a grade.
Scorecard
| Measure | Grade | Basis |
|---|---|---|
| Certification evidence | A | System certified: NSF/ANSI 53 (WQA), NSF/ANSI 401 (WQA), CSA B483.1 (WQA) |
| 10-year cost | C | $15,209 over 10 years |
| Flow rate | D | 5.7 gpm rated flow |
| Warranty | D | 2 years on main parts |
| Returns | A | 90 days, no restocking fee |
What it treats
"Certified" means an independent body (NSF, IAPMO, WQA or CSA) lists this system for that contaminant. "Lab tested" means the maker published a third-party lab report. "Maker claim" means neither.
| Contaminant | Evidence | |
|---|---|---|
| PFAS | Certified | Other systems for PFAS |
| VOCs | Certified | Other systems for VOCs |
| Chlorine | Maker claim | Other systems for Chlorine |
| Chloramine | Maker claim | Other systems for Chloramine |
| Sediment | Maker claim | Other systems for Sediment |
No claim made for: Lead, Iron, Manganese, Hydrogen sulfide, Hardness, Bacteria, Arsenic, Nitrate, Fluoride, Copper, Uranium.
PFAS evidence: Certified. Maker: 'WQA tested and certified to NSF/ANSI Standard 53 to remove 99.9% of PFAS* to below 4 parts per trillion. *PFOA, PFOS, PFNA, PFHxS, and PFHpA.' Confirmed on the WQA listing (WH-HS, NSF/ANSI 53: PFOA, PFOS, PFNA, PFHxS, PFHpA). PDS: PFOA/PFOS >99.9%, PFHpA >99.9%, PFHxS >99.9%, PFNA >99.9%, all Pass. Not NSF/ANSI P473 or 58. 'Up to 99.9% of 61 contaminants' headline is broader than the 5 certified PFAS.
Certifications
| Standard | Covers | Scope | Certified by |
|---|---|---|---|
| NSF/ANSI 53 | PFOA, PFOS, PFNA, PFHxS, PFHpA, VOC (as chloroform) | system | WQA |
| NSF/ANSI 401 | bisphenol A, ibuprofen | system | WQA |
| CSA B483.1 | system | WQA | |
| NSF/ANSI/CAN 372 | Lead content. | components | WQA |
| NSF/ANSI 42 | chlorine (free available), chloramine (internal test, not third-party) | system | tested to (not certified) |
| NSF/ANSI 55 Class B | bacteria and viruses (Class B supplemental disinfection of already-potable water), optional Max Flow UV add-on only | components | NSF |
Specifications
| Type | Whole-house filter (city water) |
|---|---|
| Technology | Activated carbon, Specialty media, Sediment filtration |
| Water source | City water, Private well |
| Price | $2,099 to $2,898 |
| Rated flow | 5.7 gallons per minute |
| Capacity | 165,000 gallons or approx. 2 years |
| Media | three-layer media blend incl. granular activated carbon (single tank), 20-inch sediment pre-filter, 10-inch post-filter |
| Port size | 1 inch |
| Needs a drain | No |
| Needs power | Yes |
| DIY install | Yes, with basic plumbing skills |
| Dimensions | tank 12 x 57 in (diameter x height); overall footprint with pre/post-filter housings and performance indicator not stated |
| Warranty | 2-Year Limited Warranty: tank 2 years/165,000 gallons, whichever comes first; installation kit and filter housings 12 months. Covers original purchaser only. |
| Returns | 90-Day 'Pure Satisfaction' Guarantee: full refund of product price within 90 days of order via Return Authorization Code; buyer pays return shipping, return must arrive within 21 days of RAC, direct Aquasana purchases only, install labor not covered. |
10-year cost
| Item | Each | Times in 10 years | Cost |
|---|---|---|---|
| System purchase | $2,099 | 1 | $2,099 |
| Installation (assumed, professional) | $500 | 1 | $500 |
| HealthShield replacement tank (WH-HS-R) | $1,749 | 4 | $6,996 |
| 20 in sediment pre-filter, 3-pack (EQ-303-20); price is for 3 cartridges, sold only as a 3-pack | $37 | 59 | $2,182 |
| Low Maintenance 20 in pre-filter (EQ-PRE-204-R), optional upgrade replacing the standard pre-filter | $74 | 19 | $1,406 |
| 10 in post-filter (EQ-PFC.35) | $37 | 19 | $703 |
| Max Flow UV replacement lamp AQ-UV-510L (only if the optional AQ-UV-MF UV add-on is fitted) | $147 | 9 | $1,323 |
| Total | $15,209 |
Not included because the maker does not sell or price them separately: Pre/post-filter housings (not sold online; replaced through Aquasana Customer Support, price not published). The real 10-year cost will be higher.
Install assumption: $500 for whole-house systems, $150 for under-sink units. Installing it yourself brings the total to $14,709. Try your own numbers in the 10-year cost calculator.
Owner reports
No product-level complaints found: launched Aug 2026 and the Bazaarvoice review feed behind the product page returns no written reviews. Brand-level, Trustpilot (1.5/5, 172 reviews) repeatedly reports leaking housings and fittings at filter changes, slow warranty claims, auto-ship billing problems and import fees for Canadian buyers.
Trustpilot: 1.5 from 172 reviews (source).
Launched Aug 11, 2026. Sale $2,099, MSRP $4,198; bundle with Max Flow UV $2,898 (MSRP $5,796). All prices are the site-wide '50% OFF + FREE LOW MAINTENANCE PRE-FILTER, Limited Time Only!' sale price; the MSRP shown is exactly 2x the sale price on every system and replacement tank checked, so treat the sale price as the real price. The only Aquasana whole-house system with genuine contaminant-reduction certification. Real cost is the tank: $1,749 every ~2 years makes annualCostUsd about $1,022 (tank amortized + pre/post filters), roughly 4x a Rhino; the 'penny a gallon' claim matches the tank price ($1,749 / 165,000 gal = $0.0106). Only 5.7 gpm rated flow and 165,000 gal capacity, so heavy-use homes will replace sooner. Warranty is 2 years vs 10 for Rhino. Not yet listed on Aquasana's own Certified Products page. On-site rating 4.7/5 (bundle page 3.2/5).
Where we cover it
- Best picks: The best whole house water filters for city water
- Best picks: The best whole house water filters for PFAS
- Best picks: The best whole house water filters
- Review: Aquasana HealthShield review
- Comparison: SpringWell vs Aquasana
- Comparison: Whole house water filter vs reverse osmosis
- Guide: How to remove PFAS from your water
Alternatives in the same category
| System | Grade | Price | 10-yr cost | Certified to |
|---|---|---|---|---|
| SpringWell CF1 | B | $1,160 | $2,814 | None |
| Aquasana Rhino WH-1000 (Max Flow WH-1010) | B | $999 | $6,924 | None |
| Aquasana Rhino Chloramines WH-1011 (Max Flow WH-1021) | B | $1,399 | $7,324 | None |
| Kind Water Systems S-500 | C | $1,471 | $3,359 | None |
| SpringWell CSF1 | C | $2,321 | $3,974 | None |
Sources
- aquasana.com/whole-house-water-filters/healthshield-100393882.html
- aquasana.com/whole-house-water-filters/healthshield/max-flow-uv-filter-100393887.html
- aquasana.com/on/demandware.static/-/Sites-aquasana-Library/default/dwd6e00f47/PDF/WH-HS_Pe
- aquasana.com/on/demandware.static/-/Sites-aquasana-Library/default/dw5c6ebeb8/PDF/WH-HS_In
- aquasana.com/on/demandware.static/-/Sites-aquasana-Library/default/dw44226da6/PDF/WH-HS_Wa
- aquasana.com/water-filter-replacements/whole-house-filter-replacements/healthshield-replac
- aquasana.com/info/aquasana-launches-whole-house-system-to-tackle-pfas-and-vocs-pd.html
- prweb.com/releases/aquasana-launches-the-first-whole-house-water-filtration-system-certifi
- find.wqa.org/find-products/ctl/detail/mid/1054/cid/aquasana_inc/sid/3/keyword/aquasana
- find.wqa.org/find-products/ctl/detail/mid/1054/cid/aquasana_inc/sid/63/keyword/aquasana
- find.wqa.org/find-products/ctl/detail/mid/1054/cid/aquasana_inc/sid/27/keyword/aquasana
- find.wqa.org/find-products/ctl/detail/mid/1054/cid/aquasana_inc/sid/29/keyword/aquasana
- info.nsf.org/Certified/DWTU/Listings.asp?Company=C0052639&Standard=055
- aquasana.com/on/demandware.static/-/Sites-aquasana-Library/default/dwba731534/PDF/guarante
- aquasana.com/water-filter-replacements/whole-house-pre-filter-replacements/20in-pre-filter
- aquasana.com/water-filter-replacements/whole-house-post-filter-replacements/post-filter-re
- aquasana.com/water-filter-replacements/whole-house-uv-lamps-replacements/max-flow-uv-lamp-
- aquasana.com/refunds-and-returns.html
- find.wqa.org/find-products/ctl/detail/mid/1054/cid/aquasana_inc/sid/1/keyword/aquasana
- aquasana.com/on/demandware.static/-/Sites-aquasana-Library/default/dw8e7be8f4/PDF/AQ-UV-SF
- aquasana.com/water-filter-replacements/whole-house-pre-filter-replacements/low-maintenance
- apps.bazaarvoice.com/bfd/v1/clients/aquasanaserviceteam/api-products/cv2/resources/data/re
- trustpilot.com/review/aquasana.com
- trustpilot.com/review/aquasana.com?page=2
- trustpilot.com/review/aquasana.com?page=3