Record WT-0005 ยท Last verified September 2026
SpringWell Salt Based Water Softener System (SS1 / SS4 / SS+)
Water softener by SpringWell. No system-level certification found at NSF, IAPMO, WQA or CSA.
We may earn a commission. It never changes a grade.
Scorecard
| Measure | Grade | Basis |
|---|---|---|
| Certification evidence | D | Maker claims only, no certification or published lab data |
| 10-year cost | C | $2,107 over 10 years |
| Flow rate | B | 11 gpm rated flow |
| Warranty | A | Lifetime on main parts |
| Returns | B | 180 days, 10% restocking fee |
What it treats
"Certified" means an independent body (NSF, IAPMO, WQA or CSA) lists this system for that contaminant. "Lab tested" means the maker published a third-party lab report. "Maker claim" means neither.
| Contaminant | Evidence | |
|---|---|---|
| Hardness | Maker claim | Other systems for Hardness |
No claim made for: Chlorine, Chloramine, PFAS, Lead, Iron, Manganese, Hydrogen sulfide, Bacteria, Sediment, VOCs, Arsenic, Nitrate, Fluoride, Copper, Uranium.
PFAS evidence: No PFAS claim for this system.
Certifications
| Standard | Covers | Scope | Certified by |
|---|---|---|---|
| none claimed | No NSF/ANSI 44 or WQA S-100 claim. No finished-system listing for SpringWell (or 'spring well', 'Wise Water Solutions') at NSF (info.nsf.org DWTU), IAPMO R&T (pld.iapmo.org listee/brand/model search) or WQA (find.wqa.org), checked 2026-09-27. | system | none |
Specifications
| Type | Water softener |
|---|---|
| Technology | Ion exchange softening |
| Water source | City water |
| Price | $1,607 to $2,678 |
| Rated flow | 11 gallons per minute |
| Sized for | 1-3 bathrooms |
| Capacity | 32,000 grain (SS1), 48,000 grain (SS4), 80,000 grain (SS+) |
| Media | salt-regenerated ion exchange softener (resin type not specified) |
| Port size | 1 inch |
| Needs a drain | Yes |
| Needs power | Yes |
| DIY install | Yes, with basic plumbing skills |
| Dimensions | softener tank 9 x 48 in (57 in with head); brine tank 18 x 33 in round; overall footprint not stated |
| Weight | 84 lb |
| Warranty | Lifetime (registered original owner, original install location) on fittings, tanks, housings, bypasses, valves, in/out heads and FutureSoft media; 10 years on retention and mineral tanks 14 inch or larger; 5 years on solid-state electronic heads. Electronic head 5 years. The standalone warranty page (springwellwater.com/warranty, modified 2026-08-14) now gives 7 years on solid-state electronic heads. |
| Returns | Site badge: '6-month money-back guarantee'. Fine print: returns within 6 months only if unused and uninstalled, customer pays return shipping, 10% restocking fee; installed systems are not returnable unless SpringWell deems them defective (the '6-month Performance Promise' offers troubleshooting/parts instead of refunds). |
10-year cost
| Item | Each | Times in 10 years | Cost |
|---|---|---|---|
| System purchase | $1,607 | 1 | $1,607 |
| Installation (assumed, professional) | $500 | 1 | $500 |
| Total | $2,107 |
Install assumption: $500 for whole-house systems, $150 for under-sink units. Installing it yourself brings the total to $1,607. Try your own numbers in the 10-year cost calculator.
Owner reports
On-site (Yotpo) low-star reviews repeat missing or defective parts on arrival, thin install and setup instructions, and customer service that is hard to reach after purchase; others cite restocking fees on unused returns (one reports 25%). Performance complaints are few (4.8 from 501 on-site reviews).
Trustpilot: 2.9 from 2 reviews (source).
Site-wide banner 'New site, same Springwell - 15% Off All Systems'; prices shown are the sale prices, struck-through MSRP is 15% higher. MSRP: SS1 $1,890, SS4 $2,100, SS+ $3,150. Financing offered on this page. Site shows 4.8 from 501 reviews. Trustpilot profile for springwellwater.com is unclaimed and displayed under the name 'Wise Water Solutions LLC' (Port Orange), 2 reviews.
Where we cover it
- Best picks: The best salt free water softeners
- Best picks: The best whole house water filters for well water
- Guide: Salt-free vs salt water softener
Alternatives in the same category
| System | Grade | Price | 10-yr cost | Certified to |
|---|---|---|---|---|
| Rheem Preferred RHS32 | B | $489 | $1,365 | NSF/ANSI 44, NSF/ANSI 372, CSA B483.1 |
| AFWFilters WS48-56SXT (Fleck 5600SXT, 48,000 grain) | C | $765 | $1,265 | None |
| SoftPro Elite HE (city water, upflow) | C | $1,367 | $1,867 | None |
| AFWFilters Iron Pro 2 fine mesh softener (Fleck 5600SXT) | C | $755 | $1,255 | None |
| Aquasure Harmony Series (AS-HS32D / AS-HS48D / AS-HS64D) | D | $540 | $1,914 | None |
Sources
- springwellwater.com/product/water-softeners/salt-water-softeners/
- springwellwater.com/wp-json/wc/store/v1/products/423
- springwellwater.com/wp-json/wc/store/v1/products/424
- springwellwater.com/wp-json/wc/store/v1/products/73519
- springwellwater.com/wp-content/uploads/2020/01/SS1_SS4-Installation-Instructions.pdf
- info.nsf.org/Certified/DWTU/Listings.asp?CompanyName=springwell
- pld.iapmo.org/
- find.wqa.org/find-products
- trustpilot.com/review/springwellwater.com
- springwellwater.com/wp-json/wc/store/v1/products/418
- springwellwater.com/wp-content/uploads/2020/01/WSSS1_WSSS4-Installation-Instructions.pdf
- springwellwater.com/product/dual-systems/water-filter-salt-free-conditioner/
- springwellwater.com/wp-json/wc/store/v1/products?per_page=100
- api-cdn.yotpo.com/v1/widget/GJ1DQb4Cdu33B0xhynUliAt9HrpdutnCdyxb5DVP/products/418/reviews.
- springwellwater.com/warranty/
- springwellwater.com/wp-json/wp/v2/pages/394
- springwellwater.com/shipping/
- springwellwater.com/wp-json/wp/v2/pages/748
- bbb.org/us/fl/daytona-beach/profile/water-purification-equipment/springwell-water-filtrati
- bbb.org/us/fl/daytona-beach/profile/water-purification-equipment/springwell-water-filtrati
- bbb.org/us/fl/daytona-beach/profile/water-purification-equipment/springwell-water-filtrati
