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Record WT-0005 ยท Last verified September 2026

SpringWell Salt Based Water Softener System (SS1 / SS4 / SS+)

Water softener by SpringWell. No system-level certification found at NSF, IAPMO, WQA or CSA.

SpringWell Salt Based Water Softener System (SS1 / SS4 / SS+)
C
Overall gradeWeighted from five measures. How grades work
$1,607starting price, larger sizes cost more
Estimated 10-year cost$2,107
Check price at SpringWell Compare with similar systems

We may earn a commission. It never changes a grade.

Scorecard

Measure Grade Basis
Certification evidence D Maker claims only, no certification or published lab data
10-year cost C $2,107 over 10 years
Flow rate B 11 gpm rated flow
Warranty A Lifetime on main parts
Returns B 180 days, 10% restocking fee

What it treats

"Certified" means an independent body (NSF, IAPMO, WQA or CSA) lists this system for that contaminant. "Lab tested" means the maker published a third-party lab report. "Maker claim" means neither.

Contaminant Evidence
Hardness Maker claim Other systems for Hardness

No claim made for: Chlorine, Chloramine, PFAS, Lead, Iron, Manganese, Hydrogen sulfide, Bacteria, Sediment, VOCs, Arsenic, Nitrate, Fluoride, Copper, Uranium.

PFAS evidence: No PFAS claim for this system.

Certifications

Standard Covers Scope Certified by
none claimed No NSF/ANSI 44 or WQA S-100 claim. No finished-system listing for SpringWell (or 'spring well', 'Wise Water Solutions') at NSF (info.nsf.org DWTU), IAPMO R&T (pld.iapmo.org listee/brand/model search) or WQA (find.wqa.org), checked 2026-09-27. system none

What each standard means

Specifications

Type Water softener
Technology Ion exchange softening
Water source City water
Price $1,607 to $2,678
Rated flow 11 gallons per minute
Sized for 1-3 bathrooms
Capacity 32,000 grain (SS1), 48,000 grain (SS4), 80,000 grain (SS+)
Media salt-regenerated ion exchange softener (resin type not specified)
Port size 1 inch
Needs a drain Yes
Needs power Yes
DIY install Yes, with basic plumbing skills
Dimensions softener tank 9 x 48 in (57 in with head); brine tank 18 x 33 in round; overall footprint not stated
Weight 84 lb
Warranty Lifetime (registered original owner, original install location) on fittings, tanks, housings, bypasses, valves, in/out heads and FutureSoft media; 10 years on retention and mineral tanks 14 inch or larger; 5 years on solid-state electronic heads. Electronic head 5 years. The standalone warranty page (springwellwater.com/warranty, modified 2026-08-14) now gives 7 years on solid-state electronic heads.
Returns Site badge: '6-month money-back guarantee'. Fine print: returns within 6 months only if unused and uninstalled, customer pays return shipping, 10% restocking fee; installed systems are not returnable unless SpringWell deems them defective (the '6-month Performance Promise' offers troubleshooting/parts instead of refunds).

10-year cost

Item Each Times in 10 years Cost
System purchase $1,607 1 $1,607
Installation (assumed, professional) $500 1 $500
Total $2,107

Install assumption: $500 for whole-house systems, $150 for under-sink units. Installing it yourself brings the total to $1,607. Try your own numbers in the 10-year cost calculator.

Owner reports

On-site (Yotpo) low-star reviews repeat missing or defective parts on arrival, thin install and setup instructions, and customer service that is hard to reach after purchase; others cite restocking fees on unused returns (one reports 25%). Performance complaints are few (4.8 from 501 on-site reviews).

Trustpilot: 2.9 from 2 reviews (source).

Site-wide banner 'New site, same Springwell - 15% Off All Systems'; prices shown are the sale prices, struck-through MSRP is 15% higher. MSRP: SS1 $1,890, SS4 $2,100, SS+ $3,150. Financing offered on this page. Site shows 4.8 from 501 reviews. Trustpilot profile for springwellwater.com is unclaimed and displayed under the name 'Wise Water Solutions LLC' (Port Orange), 2 reviews.

Where we cover it

Alternatives in the same category

System Grade Price 10-yr cost Certified to
Rheem Preferred RHS32 B $489 $1,365 NSF/ANSI 44, NSF/ANSI 372, CSA B483.1
AFWFilters WS48-56SXT (Fleck 5600SXT, 48,000 grain) C $765 $1,265 None
SoftPro Elite HE (city water, upflow) C $1,367 $1,867 None
AFWFilters Iron Pro 2 fine mesh softener (Fleck 5600SXT) C $755 $1,255 None
Aquasure Harmony Series (AS-HS32D / AS-HS48D / AS-HS64D) D $540 $1,914 None

Sources

  1. springwellwater.com/product/water-softeners/salt-water-softeners/
  2. springwellwater.com/wp-json/wc/store/v1/products/423
  3. springwellwater.com/wp-json/wc/store/v1/products/424
  4. springwellwater.com/wp-json/wc/store/v1/products/73519
  5. springwellwater.com/wp-content/uploads/2020/01/SS1_SS4-Installation-Instructions.pdf
  6. info.nsf.org/Certified/DWTU/Listings.asp?CompanyName=springwell
  7. pld.iapmo.org/
  8. find.wqa.org/find-products
  9. trustpilot.com/review/springwellwater.com
  10. springwellwater.com/wp-json/wc/store/v1/products/418
  11. springwellwater.com/wp-content/uploads/2020/01/WSSS1_WSSS4-Installation-Instructions.pdf
  12. springwellwater.com/product/dual-systems/water-filter-salt-free-conditioner/
  13. springwellwater.com/wp-json/wc/store/v1/products?per_page=100
  14. api-cdn.yotpo.com/v1/widget/GJ1DQb4Cdu33B0xhynUliAt9HrpdutnCdyxb5DVP/products/418/reviews.
  15. springwellwater.com/warranty/
  16. springwellwater.com/wp-json/wp/v2/pages/394
  17. springwellwater.com/shipping/
  18. springwellwater.com/wp-json/wp/v2/pages/748
  19. bbb.org/us/fl/daytona-beach/profile/water-purification-equipment/springwell-water-filtrati
  20. bbb.org/us/fl/daytona-beach/profile/water-purification-equipment/springwell-water-filtrati
  21. bbb.org/us/fl/daytona-beach/profile/water-purification-equipment/springwell-water-filtrati
SpringWell SS1 $1,607 Check price