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Record WT-0038 ยท Last verified September 2026

Aquasure Harmony Series Whole House Water Softener

Water softener by Aquasure. No system-level certification found at NSF, IAPMO, WQA or CSA.

Aquasure Harmony Series Whole House Water Softener
D
Overall gradeWeighted from five measures. How grades work
$540starting price, larger sizes cost more
Estimated 10-year cost$1,914
Check price at Aquasure Compare with similar systems

We may earn a commission. It never changes a grade.

Scorecard

Measure Grade Basis
Certification evidence D Maker claims only, no certification or published lab data
10-year cost C $1,914 over 10 years
Flow rate n/a Flow not published
Warranty C 5 years on main parts
Returns D 30 days, 50% restocking fee

What it treats

"Certified" means an independent body (NSF, IAPMO, WQA or CSA) lists this system for that contaminant. "Lab tested" means the maker published a third-party lab report. "Maker claim" means neither.

Contaminant Evidence
Hardness Maker claim Other systems for Hardness
Iron Maker claim Other systems for Iron

No claim made for: Chlorine, Chloramine, PFAS, Lead, Manganese, Hydrogen sulfide, Bacteria, Sediment, VOCs, Arsenic, Nitrate, Fluoride, Copper, Uranium.

PFAS evidence: No PFAS claim.

Certifications

No certification of any kind found for this system.

What each standard means

Specifications

Type Water softener
Technology Ion exchange softening
Water source City water, Private well
Price $540 to $750
Sized for 1-2 bathrooms
Capacity 32,000 / 48,000 / 64,000 grain
Media 8% crosslink cation softening resin (standard D models)
Stages 1
Port size 1 inch
Needs a drain Yes
Needs power Yes
DIY install Professional install advised
Dimensions resin tank 8 x 44 in, overall height 52 in; brine tank 15 x 15 x 37 in (32k, current manual)
Weight 88 lb
Warranty Current owner's manual (V5001, 04/26) and help center: parts-only warranty, 1 year on valve, electronics and resin, extended to 5 years total if registered within 60 days; resin and internal valve parts excluded where iron, manganese or chlorine exceed limits; labor not covered. An older manual also gave 10 years on the resin and brine tanks; the site footer advertises a '4-year extended warranty' for registered softeners.
Returns 30-day money-back guarantee on direct AquasureUSA.com purchases (RMA required): whole-house systems returned unused in unopened packaging are refunded less a 15% restocking fee; used or opened systems less 50%; defective units fully refunded; an extra 10% restocking fee applies to orders that shipped free; customer pays return shipping. Purchases from Home Depot, Amazon, Lowe's, Walmart etc. follow that retailer's policy.

10-year cost

Item Each Times in 10 years Cost
System purchase $540 1 $540
Installation (assumed, professional) $500 1 $500
Aquasure Rescharge resin cleaner, 16 fl oz (use every 3-4 months) $16 39 $624
Harmony 1 cu ft replacement resin tank, 32,000 grain (resin typically lasts 8-10 years) $250 1 $250
Total $1,914

Not included because the maker does not sell or price them separately: pellet softener salt, about 80 lb per fill lasting 2-3 months (not sold by Aquasure). The real 10-year cost will be higher.

Install assumption: $500 for whole-house systems, $150 for under-sink units. Installing it yourself brings the total to $1,414. Try your own numbers in the 10-year cost calculator.

Owner reports

On-site Judge.me reviews (4.86 from 192 on the 32k, none below 3 stars) repeatedly mention leaks at the push-to-connect fittings or brine line and slow tech-support callbacks; Trustpilot has only 2 reviews, one calling the warranty terms very restrictive.

Trustpilot: 3.3 from 2 reviews (source).

Maker store prices are regular prices (no compare-at). Home Depot sells the AS-HS32D for $523.29 (4.5 from 1,119 reviews), slightly under the maker's $539.99. Each grain size is a separate listing with 1 inch or 3/4 inch NPT variants at the same price. Valve is an Aquatrol digital metered head (valve alone 20 gpm continuous at 15 psi drop); no system service flow rate is published, so flowRateGpm is null. Maker bathroom guidance jumps from 1-2 (32k) to 4-5 (48k). Iron claim: standard D models 'effective up to 2 ppm iron'; fine mesh (FM) versions for up to 10 ppm iron cost $599.99/$699.99/$849.99. Chlorine/chloramine max 2 ppm. Weight 88 lb is the shipping weight on the maker store's 1 inch variant and Home Depot's spec (the 3/4 inch variant lists 140 lb). The current manual strongly recommends a licensed plumber, although the help center also allows an experienced homeowner. The Shopify refund-policy page is an unedited template ('[INSERT RETURN ADDRESS]'); the help-center policy with restocking fees is the real one. NSF lists Aquasure only for RO membrane components (NSF/ANSI 58 materials); no softener certification claimed or listed (NSF, WQA checked). No affiliate program found (Aquasure has a distributor/installer program).

Alternatives in the same category

System Grade Price 10-yr cost Certified to
Rheem Preferred RHS32 B $489 $1,365 NSF/ANSI 44, NSF/ANSI 372, CSA B483.1
AFWFilters WS48-56SXT (Fleck 5600SXT, 48,000 grain) C $765 $1,265 None
SpringWell SS1 C $1,607 $2,107 None
SoftPro Elite HE (city water, upflow) C $1,367 $1,867 None
AFWFilters Iron Pro 2 fine mesh softener (Fleck 5600SXT) C $755 $1,255 None

Sources

  1. aquasureusa.com/products/aquasure-harmony-series-whole-house-water-softening-system-32-000
  2. aquasureusa.com/products/aquasure-harmony-series-whole-house-water-softening-system-32-000
  3. aquasureusa.com/products/aquasure-harmony-series-whole-house-water-softening-system-48-000
  4. aquasureusa.com/products/aquasure-harmony-series-whole-house-water-softening-system-64-000
  5. support.aquasureusa.com/hc/en-us/article_attachments/29249130655260
  6. images.thdstatic.com/catalog/pdfImages/a7/a7a149c6-b4f6-4e34-a4e3-79078eb13dcc.pdf
  7. support.aquasureusa.com/hc/en-us/articles/28630753716380-What-Is-Aquasure-s-Return-Policy
  8. support.aquasureusa.com/hc/en-us/articles/28629712937372-Warranty-Information
  9. support.aquasureusa.com/hc/en-us/articles/28630933718300-Does-Aquasure-Include-Installatio
  10. support.aquasureusa.com/hc/en-us/articles/27575131060892-Understanding-Your-Harmony-Series
  11. support.aquasureusa.com/hc/en-us/articles/27575289083292-Replacement-Guidelines-for-Your-H
  12. support.aquasureusa.com/hc/en-us/articles/27575275308828-Using-Resin-Cleaners-to-Maintain-
  13. aquasureusa.com/products/rescharge-liquid-resin-cleaner-16-oz.js
  14. aquasureusa.com/products/harmony-1cf-water-softener-resin-tank-32-000-grains.js
  15. aquasureusa.com/policies/refund-policy
  16. homedepot.com/p/AQUASURE-Harmony-Series-32-000-Grain-Digital-Metered-Water-Softener-AS-HS3
  17. info.nsf.org/Certified/DWTU/Listings.asp?CompanyName=aquasure
  18. find.wqa.org/find-products
  19. trustpilot.com/review/aquasureusa.com
  20. judge.me/reviews/reviews_for_widget?url=aquasureusa.myshopify.com&shop_domain=aquasureusa.
Aquasure Harmony Series (AS-HS32D / AS-HS48D / AS-HS64D) $540 Check price